Notice of Privacy Practices

Integrated Health Clinic ("we") is required by the Health Insurance Portability and Accountability Act (HIPAA) to maintain the privacy of your protected health information (PHI), to give you this notice of our legal duties and privacy practices, and to follow the terms of the notice currently in effect.

How we may use and disclose your health information

• Treatment. To provide, coordinate or manage your care, including sharing information with other providers, laboratories, pharmacies and specialists involved in your treatment.
• Payment. To bill and collect payment for services, including verifying insurance eligibility and submitting claims to Medicare, Medicaid or your commercial health plan.
• Health care operations. For quality assessment, training, licensing, audits and business management activities.
• Appointment reminders and health-related services. To contact you about appointments, treatment options or other health-related benefits.
• As required by law. Including public health reporting, abuse or neglect reporting, health oversight activities, judicial proceedings, law enforcement requests, and to avert a serious threat to health or safety.
• Business associates. We may share PHI with vendors that perform services for us (such as our electronic health record and patient portal provider, CharmHealth) under written agreements that require them to protect your information.

Uses requiring your written authorization. Most uses and disclosures of psychotherapy notes, uses for marketing purposes, and sales of PHI require your written authorization. Other uses not described in this notice will be made only with your written authorization, which you may revoke at any time in writing.

Your rights

• Access. You may inspect and obtain a copy of your medical record, including an electronic copy.
• Amendment. You may ask us to correct information you believe is inaccurate or incomplete.
• Accounting of disclosures. You may request a list of certain disclosures we have made of your PHI.
• Restrictions. You may request limits on how we use or share your PHI. We must agree to a request to restrict disclosure to a health plan if you pay for a service in full out of pocket.
• Confidential communications. You may ask us to contact you in a specific way or at a specific location.
• Paper copy of this notice. You may request a paper copy at any time.
• Breach notification. We will notify you if a breach occurs that may have compromised the privacy or security of your information.

Telehealth-specific practices

Telehealth visits are conducted over secure, encrypted video or telephone platforms. By law, you must be physically located in a state where the provider is licensed at the time of the visit; we document your location and your consent to telehealth before each encounter. This public website does not collect PHI; all clinical information is handled in our HIPAA-compliant patient portal.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information below, or with the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights (200 Independence Avenue S.W., Washington, D.C. 20201; 1-877-696-6775; www.hhs.gov/ocr/privacy/hipaa/complaints). We will not retaliate against you for filing a complaint.

Changes to this notice

We reserve the right to change this notice and to make the revised notice effective for all PHI we maintain. The current notice is posted on this website and available in the patient portal.

Privacy contact

Privacy Officer, Integrated Health Clinic. 123 Main Street, Suite 100, Miami, FL 33101. +1 (754) 366-5831 · Integratedhealth2026@hotmail.com · Fax +1 (305) 402-0852